Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World | City stay in Madrid | Book Now

75 photos

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Nearby photo The rooftop pool at the hotel

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo This is a photograph of a grand, ornate interior staircase, likely in a luxurious hotel, mansion, or upscale residence.

**Key features of the image include:**

* **Staircase:** The central focus is a large, imposing staircase with dark treads (car

Reserve directly with us

up to 10% cheaper

than with Booking.com

Key details

About the Hotel

Cuesta Santo Domingo, 5 Y 7, Madrid, Spain, 28013

Close to the Royal Palace of Madrid

Perfect

9.3

9.7

/10

4.8

4.7

Loved by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World guests

Attentive staff
Excellent location
Fabulous pool area
Perfect service

"We were concerned about the noise from the street, but the soundproofing was perfect; we could not hear a thing."

Julian M from United Kingdom

read full review

"The other unique feature is the roof top pool which has stunning views over Madrid and great service by the staff."

John Schuster from Ireland

read full review

Rooms & Suites

Palacio de los Duques Gran Meliá offers rooms and suites with hardwood floors, velvet-lined armchairs, and heated bathroom floors. Options include the Supreme Family Room with a sofa-bed for children, RedLevel Deluxe Room with a separate lounge, and the RedLevel Presidential Penthouse with a terrace overlooking Madrid. All rooms include high-speed Wi-Fi, Nespresso machines, and 300-thread-count linens.

Dining & Bars

The hotel features three restaurants: Dos Cielos Madrid, a Michelin-starred restaurant by the Torres brothers serving Castilian-inspired dishes; Coroa Royal Gallery & Garden, offering tapas and cocktails; and Vinoteca Montmartre, blending French and Spanish cuisine. Breakfast is served buffet or à la carte, and an open-bar service includes coffee, soft drinks, and snacks.

Leisure & Wellness

Guests can relax in the rooftop seasonal pool or book treatments at the Thai Room Wellness center, which includes massages by expert therapists. The hotel also has a 24-hour gym and a historic garden spanning 1,000 m².

Location & Access

The hotel is in Malasaña, near coffee shops, bakeries, and vintage stores. It's a short walk to the Royal Palace, Teatro Real, and Almudena Cathedral. The nearest metro station is Opera (Line 2 and 5), providing easy access to Madrid's main attractions.

Services & Events

RedLevel guests receive personalized check-in, butler service, and access to a private lounge. The hotel has 600 m² of meeting space, including a rooftop event area. Airport transfers and concierge services are available. Private photography tours and hot air balloon experiences can be arranged.

Must-do experiences

Savor tapas at Sobrino de Botín, the world's oldest restaurant.
Take a sunset stroll at Parque del Retiro; don't miss the Crystal Palace.
Visit the Reina Sofia Museum for Picasso's Guernica and modern art.
Discover local crafts at Mercado de San Miguel; sample gourmet foods.
Explore the historic Temple of Debod for stunning views at dusk.

Location: Perfect

9.6/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture-perfect Madrid

“One more thing.... Do not miss the view of Madrid fr the terrace, it's breathtaking and amazing.”

Debjyoti from India

Away at HomeFeel like royalty

“The feeling of being treated as a duchess, really.”

Jenny from Israel

Quiet Nights for Busy DaysSoundless dreams

“We were concerned about the noise from the street, but the soundproofing was perfect; we could not hear a thing.”

Julian M from United Kingdom

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Family Grand Supreme

2 persons

410 sq. feet

1 King-size bed

room details

Deluxe Connecting Room

2 persons

540 sq. feet

1 King-size bed

room details

Premier Connecting Room

2 persons

540 sq. feet

1 King-size bed

room details

Premier Room

2 persons

305 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Board games
Children's menu

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Treatment room
Beauty treatment
Massage
Open-air bath
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

2200 ft

Palace

Royal Palace of Madrid

2100 ft

Square

Puerta del Sol

2900 ft

Casino

Gran Via

2600 ft

Museum

Prado National Museum

1.2 mi

Museum

Museo Nacional Thyssen-Bornemisza

5100 ft

Park

El Retiro Park

1.4 mi

Landmark

Parque del Retiro

1.1 mi

Public Building

Cybele Palace

1.1 mi

Church

Real Basilica de San Francisco el Grande

4300 ft

Museum

Plaza de Cibeles

5300 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

1.3 mi

Landmark

Templo de Debod

3600 ft

Landmark

Calle Ponzano tapas

1.6 mi

Church

Catedral de Sta Maria la Real de la Almudena

2600 ft

Landmark

Circulo de Bellas Artes

4100 ft

Museum

Museo de Historia de Madrid

3700 ft

Square

Plaza de Santa Ana

3900 ft

Museum

Museo Sorolla

1.4 mi

Landmark

Paseo del Prado

1.0 mi

Monument

Puerta de Toledo

1.0 mi

Garden

Royal Botanical Garden of Madrid

1.3 mi

Landmark

Temple of Debod

1.4 mi

Landmark

Palacio de Cristal

1.5 mi

Museum

The Museum of Contemporary Art-Madrid

4500 ft

Nearby

Theatre

Teatro Real

700 ft

Opposite Palacio Real

Plaza de Oriente

1400 ft

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

1600 ft

Garden

Sabatini Gardens

1600 ft

Church

Iglesia San Gines

1200 ft

Restaurants

La Bola

600 ft

5 Calle de la Bola

Del Greco

200 ft

Cuesta Santo Domingo 12 Cuesta Santo Domingo 12

Sankara Lounge Bar

100 ft

Cuesta Santo Domingo 10

Cerveceria Monje

200 ft

Cuesta Santo Domingo 14

La Cava del Meninas

400 ft

Calle Campomanes 7

Beer

500 ft

Cuesta Santo Domingo 22 28013

Explore Madrid

Nearby Activities & Dining

Teatro Real

3 minutes' walk

This majestic opera house offers stunning architecture and a rich program of operas and concerts year-round.

Royal Palace of Madrid

8 minutes' walk

The stately palace serves as a historical backdrop, with lavish rooms and beautiful gardens to explore on guided tours.

Sabatini Gardens

6 minutes' walk

These serene gardens provide a lush escape with beautifully manicured hedges and fountains, perfect for a leisurely stroll.

Plaza Mayor

8 minutes' walk

An iconic square lined with vibrant cafes and shops, ideal for people-watching and enjoying local culture.

Cycling at Madrid Rio

10 minutes' drive

Enjoy scenic bike trails along the river, ideal for outdoor enthusiasts. Bike rentals are available nearby.

Wellness Sessions at Spa La Villa

5 minutes' walk

Relax with rejuvenating treatments and wellness sessions just minutes away, providing a tranquil escape from the city.

La Bola

3 minutes' walk

Famous for its hearty cocido madrileño, this traditional eatery offers a warm atmosphere and authentic Spanish flavors.

Del Greco

1 minute' walk

A charming Italian restaurant known for its homemade pasta and exquisite wine selection, perfect for a cozy meal.

Sankara Lounge Bar

1 minute' walk

Stylish ambiance with live music and creative cocktails, making it a great spot for a night out or casual gathering.

Teatro de la Zarzuela

10 minutes' drive

Experience Spain's unique opera style with performances held regularly, offering a cultural experience for all ages.

Getting around

City Centre

Madrid5 min · 1400 ft

Airports

Adolfo Suarez Madrid-Barajas (MAD)39 min · 16.0 mi

Train

Principe Pio Train Station12 min · 3300 ft

Underground

Opera3 min · 700 ft

Santo Domingo Metro4 min · 1000 ft

Unlock Early-Bird Deals

Grab Exclusive Rates Instantly

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Norwegian, Swedish, Chinese, Russian, Arabic, Croatian, Serbian

Number of floors:

Number of rooms:

200

Former name

Tryp Madrid Ambassador

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the hotel's spacious rooms and central location, finding it convenient for exploring attractions near the Gran Vía and the Royal Palace. Many appreciate the luxurious touches, such as comfortable bedding and well-appointed bathrooms, with some rooms featuring double sinks. The Red Level experience, with its complimentary champagne and wine, is a highlight for many, though some guests have noted that certain rooms can be noisy due to street traffic. visitors find the hotel beautifully decorated and a wonderful place to stay.

Show moreShow less

Review score

Based on 625 verified reviews

9.2/10

Perfect

95%

Recommend

Comfort

9.6/10

Location

9.6/10

Value for money

8.5/10

Breakfast

8.7/10

Pros

Beautiful decor

Professional staff

Excellent location

Cons

Dated rooms

based on 1251 reviews

5/5

Bruce from Australia

Couple

Deluxe Room

4 nights in November 2025

Reviewed:January 09, 2026

7/10

Acceptable Stay

quick check-incomfortable beddingtwo sinkspoor servicedark suitearrogant staff

check-in was quick i really liked the coffee and snacks offered during the process the room felt large and comfortable it had two sinks in the bathroom which i found useful the robes and bedding were comfortable and very quiet.

the restaurant service was only acceptable i never felt valued despite staying in an expensive suite the suite was dark and poorly laid out the natural light was limited. the room i got was too small there were arrogant staff at the front desk you do not feel welcomed there.

0 Helpful

Elijah from Canada

Couple

Supreme Double or Twin Room

3 nights in November 2025

Reviewed:January 01, 2026

9.3/10

Really good Palace Stay

warm welcomequiet roomdelicious breakfastconvenient location

the bellman, opened our taxi door, I felt welcomed. The check-in agent, Maribel, accommodated my request for a quiet room. I enjoyed a refreshing water while waiting and seemed like royalty in the beautiful palace (it was such a treat!). The on-site Coroa Royal Gallery & Garden offered a delicious breakfast buffet with food made to order.

My room felt slightly smaller than the size I had booked.

Location

9/10

The hotel's location is very convenient, as it is only a short walk from the Royal Palace. Many other notable attractions are also within easy reach, a great benefit. I walked to La Mi Venta, a superb restaurant, in just 6-7 minutes.

Service

10/10

The service was perfect. I felt warmly welcomed from arrival to departure. The staff offered thoughtful recommendations (I loved their suggestions!). The team resolved a minor reservation issue quickly and offered complimentary breakfast while sorting it out.

Rooms

9/10

The Supreme Double or Twin Room was beautifully decorated and relaxing. It offered a quiet atmosphere,. The room's amenities helped enhance my stay.

Facilities

9/10

I enjoyed the breakfast buffet at the on-site Coroa Royal Gallery & Garden (especially the fresh pastries!). The breakfast started my days perfectly. The hotel also offers a Thai Spa, unexpected and fantastic.

0 Helpful

Emma from United Kingdom

Family with children

Deluxe Room

3 nights in November 2025

Reviewed:December 21, 2025

9.3/10

Really good service and elegant details

helpful staffideal locationtranquil gardenstrange design

The staff helped my wife find a local dentist during a dental emergency. The location was ideal, and I appreciated being near key attractions. The hotel's courtyard provided a tranquil escape. It was charming and well kept.

The shower in the family room included a bathtub, taking up most of the space. It was a strange design choice since the bathtub was not situated against the wall. I would prefer they improve the bathroom layout.

Service

10/10

The service was AMAZING!!! The staff was attentive and addressed all our needs promptly. They were very helpful when my wife needed a dentist, and I greatly appreciated their quick actions and care .

Facilities

9/10

The hotel's courtyard was well kept. I appreciated the tranquil ambiance. The rooftop bar was perfect for a pre-dinner drink, and I spent some time there every day of my stay.

Dining

9/10

The breakfast offered good variety. I found the food quality high, and there were many options. The restaurant provided an excellent menu, and I enjoyed all my meals there.

Rooms

9/10

The room included great storage space, and I found it useful to keep my luggage organized. The tv came with Chromecast built-in, and the red level is A MUST for a perfect stay.

0 Helpful

Lily from United Kingdom

Couple

Deluxe Room

4 nights in November 2025

Reviewed:December 14, 2025

9.3/10

Really good service and prime location

helpful staffprivate tourscentral locationsmall room

The staff at the concierge desk was very helpful and professional. the hotel provided great private tours.. they helped explain the city sites. the location was central. It made sightseeing very easy. we even received a boxed snack for our early morning departure.

the family room had a bathtub in the shower, taking up most of the space. the room felt small, with limited lighting and no separation from the pullout couch.. it did not have pocket doors as i've seen elsewhere.

Rooms

9/10

The room provided two separate basins. This was very convenient. a big, comfortable bed ensured restful nights. the toilets offered good functionality and cleanliness.

Dining

9/10

breakfast included a good spread of choices. it had varied options to suit different tastes. the restaurants provided nice settings for enjoying meals. the dining service felt attentive.

Facilities

9/10

the hotel includes an on-site thai spa for massages.. it was a great addition. the common areas displayed fine design and decor. i noticed very neat place.

Location

10/10

the location proved amazing. everything was within walking distance.. the palace and theatre real are nearby. the placement made it easy to explore various attractions.

0 Helpful

John from United Kingdom

Couple

Premier Room

3 nights in November 2025

Reviewed:December 06, 2025

9.3/10

excellent experience

warm stafffree upgradereally good comfortlimited natural light

i found the staff warm and cute, even offering champagne during check-in. i received a free upgrade to a premier room, a good surprise. the room, located on the palace side, featured beautiful decor and ample space and the bed and pillows provided really good comfort.

the shower in my family room included a bathtub, it occupied nearly the entire space. the positioning against the wall could have maximized room and that was not the situation. the room felt small with limited natural light. there was minimal separation from the pullout couch.

Service

9/10

the reception staff were warm and cute and they also offered champagne during check-in. the staff frequently checked if i needed water, fruit, chocolates or other items .

Dining

10/10

i found the breakfast in the garden fantastic, it offered a serene atmosphere. i did not eat at any of the other hotel restaurants , but enjoyed the bar.

Facilities

9/10

the hotel boasts a rooftop sun terrace and a plunge pool for relaxation. the spa provided excellent massages and a tranquil environment. the gym featured modern equipment.

0 Helpful

Bob from United States

Couple

Supreme Double or Twin Room

3 nights in October 2025

Reviewed:October 23, 2025

6/10

mixed experience

acceptable locationsmall roompoor noise isolation

the location was acceptable.

I booked a supreme double or twin room. it was smaller than expected. the noise isolation was poor. I could hear street noise, as windows seemed old and not properly sealed.

0 Helpful

Questions of the users

About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

Can you explain the concept of Red Level services offered at the hotel?

10 February 2025

Red Level services include a private reception and exclusive access to a lounge with complimentary breakfast and an open bar featuring food and drinks until 11 PM. It's a premium service designed for an enhanced experience.

Is the swimming pool currently available for guests to use?

20 March 2025

The swimming pool is currently closed and is expected to reopen in May 2024.

Are gluten-free options available at the breakfast buffet?

15 April 2025

Yes, the hotel offers gluten-free options at the breakfast buffet to accommodate dietary needs.

What time does check-in start, and is early check-in allowed?

25 May 2024

Early check-in is subject to availability, but guests can request it upon arrival.

Is there parking available nearby, and what are the rates?

30 June 2024

There is parking available close to the hotel, with a daily rate of €40.

Can children be accommodated in the rooms, and are cots available?

10 October 2024

Cots are available upon request in all room categories for families traveling with young children.

Are vegan meal options offered at the hotel's restaurants?

12 January 2025

Yes, the hotel's dining options can accommodate guests with vegan dietary preferences.

How far is the nearest metro station from the hotel?

7 November 2024

The nearest metro stations, Opera (Red Line) and Santo Domingo (Yellow Line), are both within a short walking distance from the hotel.

Is there a seasonal closure for the pool, and when does it typically open?

5 December 2024

The pool is not open year-round; it typically operates from early May until early October.

What types of events or gatherings can be hosted at the hotel?

15 February 2025

The hotel provides exclusive spaces and facilities for various events and gatherings, including banquets and conferences.

Next best alternative

Consider them for your next trip.

Hotel Cortezo

Madrid, Spain

8.32356 reviews

61 USD/night

Itc Mora By Soho Boutique

Madrid, Spain

7.71575 reviews

82 USD/night

Melia Madrid Princesa

Madrid, Spain

8.5532 reviews

411 USD/night

II Castillas Madrid

Madrid, Spain

8.81596 reviews

80 USD/night

Petit Palace Plaza Mayor

Madrid, Spain

8.41083 reviews

347 USD/night

Vincci The Mint

Madrid, Spain

9.1407 reviews

111 USD/night

Room Mate Macarena, Madrid Gran Via

Madrid, Spain

7.41441 reviews

66 USD/night

Gran Hotel Ingles - The Leading Hotels Of The World

Madrid, Spain

9.4556 reviews

757 USD/night

Room Mate Oscar, Madrid

Madrid, Spain

8.7917 reviews

122 USD/night

Petit Palace Savoy Alfonso XII

Madrid, Spain

8.5744 reviews

375 USD/night

Intelier Palacio San Martin

Madrid, Spain

8.91997 reviews

95 USD/night

Vincci Capitol

Madrid, Spain

8.71169 reviews

278 USD/night

Popular hotels all over the world

Find your perfect hotel stay today

8.9/1023 reviews

Loea Boutique Hotel

Maroochydore, Australia

Magnesium outdoor pool, Free bicycle hire

View hotel

8.0/1068 reviews

The Blue Heron Motel Nags Head Hotel

Nags Head, United States

Direct beach access, 2 outdoor pools and 1 indoor pool

View hotel

9.0/1098 reviews

West Inn Carlsbad

Carlsbad, United States

3 blocks to Pacific Ocean, Suites with 2 king beds up to 53 m²

View hotel

The Kelly Inn West Yellowstone West Yellowstone Hotel

Closest hotel to West Entrance of Yellowstone National Park, Largest heated indoor pool in town

Delta Hotel Kamloops

Downtown Kamloops location, Rooftop pool and jacuzzi

Tunga International

3 km from Domestic Airport, Vihar Restaurant (South Indian)

Hotel Brussels Marriott Hotel Grand Place Brussels

Opposite La Bourse building, 5 min walk to Grand-Place

Hotel Toren Amsterdam, By The Pavilions Amsterdam

17th-century canal houses, 40 uniquely decorated rooms

Hotel Ac Hotel By Marriott Tampa Airport

1 km from Tampa International Airport, European-style breakfast at AC Kitchen

PALACIO DE LOS DUQUES, A GRAN MELIA HOTEL - THE LEADING HOTELS OF THE WORLD, Madrid – A Smart Stay in the City

About the Hotel

Loved by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World guests

Rooms & Suites

Dining & Bars

Leisure & Wellness

Location & Access

Services & Events

Must-do experiences

Choose the Room

Check Dates & Room Rates

Amenities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Dining Onsite

Restaurante Vinoteca Montmartre

Coroa Royal Gallery & Garden

Jardín de los Duques

Dos Cielos Madrid

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Location

Guest Ratings & Reviews

Acceptable Stay

Really good Palace Stay

Really good service and elegant details

Really good service and prime location

excellent experience

mixed experience

Next best alternative

Popular hotels all over the world